If you want to look at my traditional resume, you can do so here. If you want more detail, my rap sheet is below:

Overview

  • Acted as a bridge between user, technical, and business needs, and gather requirements for to guide design decisions
  • Worked as a strategic partner with product management and engineering to determine product goals and direction
  • Helped develop business strategy with design research
  • Created and iterated on designs based on research and analytics data
    • Made quick, small scale design changes with a quick turnaround based on previous research
    • Worked on long-term, iterative design projects based on multiple rounds of internal collaboration, prototyping, research, and data analytics
  • Established collaborative cross-team practices for design and product development
  • Taken a data-driven, experimental approach to UI design

Skillset

  • Low- and high-fidelity prototyping
  • Design system use and management
  • UI design & animation
  • User research & usability testing
  • Data analytics
  • Design and business strategy
  • Workshop facilitation
  • Establishing design & research best practices

Experience

Vox - Chorus (2019-2020)

  • Lead design for my product team, responsible for the Chorus CMS Editor
  • Created UI for new features related to print publishing and optimizing editorial workflows
  • Help establish use of internal design system for new projects
  • Guide collaborative exercises to guide project planning
  • Work with product management and engineering to establish product goals and potential new features
  • Redesigned and setup CMS for website
    • Created new UI components to maintain consistency and align with company branding
    • Created workflow for website updates
  • Conducted user research for revamp of VA healthcare websites
    • Developed new IA
    • Planned and conducted user research on-site with veterans at the Pittsburgh VA Center

UncommonGoods (2017-2018)

  • Established research practices, and tried different tools and workflows for making design and research more accessible to team members (#designops)
  • Contribute to design and business strategy for different offerings
  • Led design for Uncommonm Perks and customer account pages
  • Consulted with different teams on research efforts
  • Contributed to redesign of the checkout experience
  • Worked with the analytics team to do complex analysis of customer behavior
  • Worked with visual designers and copywriters on content and presentation for features and related marketing campaigns

Home Depot (2016-2017)

  • Helped to establish user, technical, and business needs and goals for project
    • Led workshops to align stakeholders
    • Helped to establish technical requirements
    • Led workshops with users to establish their needs
  • Create designs to simplify data upload process, drastically reducing their workflow
    • Plan ideal workflow
    • Map out technical needs
    • Design for MVP

Fors Marsh Group (2015-2016)

  • Planned and executed user research for government partners
  • Translated research results into actionable recommendations regarding:
    • Interaction design
    • Visual design
    • IA and content strategy
    • Created wireframes
  • Conducted multi-stage research projects to guide decisions and design strategy forl arge-scale re-designs

Outside of work (2015-current)

  • Written and spoken about design ethics
  • Spoken about working with analytics for understanding complex user behavior and developing new KPIs
  • Been interviewed about my design background and process

Before my career switch (before 2015)

  • Conduct interviews, design surveys, analyze data, and manage research projects for government and healthcare clients
  • Research media psychology and communication

SME/Industry knoweldge

Customer/public-facing:

  • E-commerce
  • Healthcare
    • Public outreach
    • Research tools

Enterprise:

  • Content management systems
  • Data management and entry systems
  • Healthcare
    • Healthcare provider/professional tools
    • Intranet tools