Past orgs I’ve worked with: Vox Media, UncommonGoods, The National Cancer Institute, The Home Depot
Industry Areas: media, e-commerce, healthcare, enterprise SaaS
Hobbies: reading, crafting and DIY, watching bad disaster movies
I’m a UX & Product Designer, currently working in NY. I focus on designing complex and functional web products for B2C and B2B organizations. I’ve helped teams to better understand their users’ needs, and worked to create experiences that help users and businesses reach their goals. I like working on complex products, and improving workflows. I like to design experiences that users find approachable and easier to understand. I also write and talk about design, with a focus on doing data-informed design, and design ethics.
But here’s a bit more information about how I work and what I’ve done.
I could talk about the numerous prototyping tools I’ve used, or different workshop exercises I’ve done, but ultimately, the specific steps I take on any project always depend on the project goals, resources, and the team I’m working with. But on a higher level, I approach my work in a pragmatic and straight-forward way, with consideration for the context of how a product is used and made.
I focus on defining the problem being addressed from multiple perspectives, understanding user needs and internal needs through quantitative and qualitative research, and establishing a framework for creating and evaluating solutions in the short and long-term. My process also involves lots of collaboration and synthesizing information, and helping to establish business goals that are in line with user goals.
Do you want me to do the same for you? Have a nice, thorny puzzle in your product that needs solving? Let’s talk.